Comcast Headquarters

Comcast Corporate Office and Headquarters.

This page provides all relevant contact details for the Comcast and XFINITY corporate offices.

Find up-to-date information on the company’s headquarters address, phone numbers, careers pages, Executive Team and customer service department.

About Comcast.

Comcast is a media and entertainment conglomerate established in 1963. Over the following decades, the company went from broadcasting 5 cable channels to becoming the largest cable TV provider in the US.

Comcast owns other media outlets, such as NBC Universal, Telemundo, CNBC, The Weather Channel, and USA Network. The telecommunications conglomerate now provides TV, VoiP phone, and Internet to more than 30 million customers in 40 states.

Comcast Corporate Office Contacts.

You can call, send a fax, or write to Comcast’s Head Office by mail. Alternatively, use the Feedback Form to register a complaint.


 

 

Comcast Headquarters Phone Number:

+1-215-286-1700.

The Switchboard Hours are: Monday-Friday, 9 a.m. to 5 p.m. (EST)

 

Comcast Headquarters Fax Number:

+1-215-981-7790

 

Comcast Headquarters Address:

Comcast Center, 1701 JFK Boulevard

Philadelphia, PA 19103

USA

 

The Comcast Headquarters at Comcast Center, 1701 JFK Boulevard, Philadelphia.
The Comcast Headquarters at Comcast Center, 1701 JFK Boulevard, Philadelphia.

Comcast Executive Team.

The complete list of key leaders at Comcast.

  • Brian L. Roberts, Chairman & CEO
  • Stephen B. Burke, CEO (NCBUniversal) & Senior Executive Vice President (Comcast)
  • Michael J. Kavanagh, Senior Executive Vice President & Chief Financial Officer
  • David L. Cohen, Senior Executive Vice President
  • Neil Smit, President & CEO (Comcast Cable)
  • Arthur R. Block, General Counsel & Secretary
  • Bob Eatroff, Executive Vice President (Corporate Development)
  • Darcy F. Rudnay, Chief Communications Officer
  • Lawrence J. Salva, Chief Accounting Officer
  • Amy Banse, Managing Director (Comcast Ventures)
  • Rebecca Arbogast, Senior Vice President (Global Public Policy)
  • Jason S. Armstrong, Senior Vice President (Investor Relations)
  • Karen Dougherty Buchholz, Senior Vice President (Administration)
  • Francis M. Buono, Senior Vice President (Legal Regulatory Affairs)
  • Lynn R. Charytan, Executive Vice President & General Counsel (Comcast Cable)
  • Kristine A. Dankenbrink, Senior Vice President (Taxation)
  • William E. Dordelman, Senior Vice President & Treasurer
  • Cynthia K. Hook, Senior Vice President Risk Officer & General Auditor
  • Jennifer Khoury Newcomb, Senior Vice President (Corporate & Digital Communications)
  • Melissa Maxfield, Senior Vice President (Federal Government Affairs)
  • Devesh Raj, Senior Vice President (Strategic & Financial Planning)
  • Myrna Soto, Global Chief Information Security Officer
  • Dalila Wilsoon-Scott, Senior Vice President (Community Investment)
  • Kathryn A. Zachem, Senior Vice President (Regulatory / State Legislative Affairs)
  • David A. Scott, President & CEO (Comcast Spectacor)
  • Maria G. Aras, Vice President (Diversity & Inclusion)
  • Rudy N. Brioche, Vice President (Global Public Policy)
  • Beth Bunting Anrholt, Vice President (Integrated Talent Managament)
  • Jennifer Daley, Vice President & Assistant Treasurer
  • Lindsey Dickinson, Vice President (Federal Government Affairs)
  • Joseph F. Ditrolio, Vice President (Financial Operations)
  • David Don, Vice President (Regulatory Policy)
  • Thomas J. Donnelly, Vice President (State & Local Tax)
  • James Finnegan, Vice President (Intellectual Property)
  • Sena Fitzmaurice, Vice President (Government Communications)
  • Matthew Fradin, Vice President & Senior Deputy General Counsel
  • Leonard J. Gatti, Vice President (Financial Reporting)
  • Gregg M. Goldstein, Vice President (Corporate Development)
  • Jordan Goldstein,Vice President (Regulatory Affairs)
  • Jennifer J. Heller, Vice President & Chief Compliance Officer
  • Julie Laine, Vice President & Chief Transaction Compliance Officer
  • Sam Lancaster, Vice President (Federal Government Affairs)
  • Charisse R. Lillie, Fellow & Vice President (Community Investment)
  • James P. McCue, Vice President & Assistant Treasurer
  • Joseph P. McGinley, Vice President (Corporate Development)
  • Mark J. Noble, Vice President (Corporate Development)
  • Kevin P. O’Connor, Vice President (Federal Tax)
  • Juan Otero, Vice President (Federal Government Affairs)
  • Bret Perkins, Vice President (External Government Affairs)
  • Marc A. Rockford, Vice President & Senior Deputy General Counsel
  • Derek H. Squire, Vice President & Senior Deputy General Counsel

Comcast Board of Directors:

  • Kenneth J. Bacon
  • Madeline S. Bell
  • Sheldon M. Boonovitz
  • Edward D. Breen
  • Joseph J. Collins
  • Gerald L. Hassell
  • Jeffrey A. Honickman
  • Eduardo G. Mestre
  • Brian L. Roberts
  • Jonathan A. Rodgers
  • Judith Rodin

Comcast Careers and Jobs.

If you’d like to become part of Comcast’s team of more than 153,000 employees, visit their Careers page or Twitter to find out about all available positions.

Visit their jobs search page, to see a list of all 2000+ open positions in chronological order.

How to Complain to Comcast.

Comcast’s and XFINITY’s Customer Service Department can be reached on +1-800-934-6489 or by emailing we_can_help@cable.comcast.com or care_customer@cable.comcast.com. Comcast aims to reply to messages within 2 hours.

If you want to disconnect your service then call Comcast on 1-800-266-2278.

To send complaints via Twitter, use the handle @comcastcares.

For XFINITY complaints or issues, you can also use their excellent Live Chat option. Visit XFINITY Live Chat and choose either billing, apps login or service troubleshooting to get connected to a live representative.

The Comcast website also has a Live Chat option which can be found here.

If you want to provide feedback by email form, then use their Feedback Form. You can submit complaints on all services and even submit praise on individual employees.

Other Comcast Resources.

Social media links, online help, feedback, and customer support services: These are just a few of the additional Comcast resources listed below.

Please share your experiences, complaints or praise about Comcast/Xfinity in the comment section.

Comcast Headquarters
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8 Comments on Comcast Headquarters

  1. I WAS A COMCAST CUSTOMER FOR 40 YEARS AND FOR 40 YEARS THE EQUIPMENT WAS AT THE SAME ADDESS IN HOLLYWOOD FLORIDA AND THE MAILING ADDRESS WAS THE SAME ADDRESS IN BROOKLYN, NEW YORK. Recently I had to extend my “seasonal hold” for the full 9 months allowed because of surgery. What do you know, my account was NOT EXTENDED. But I had no knowledge of this error because at the beginning of the year a COMCAST GLITCH changed my billing address to Hollywood, Florida so I never got an invoice. No one is in residence except for 1 month out of the year. Because of their mistake, Comcast cut off all services, even those provided and paid by my association. Comcast sent my account out to collection and included penalties for not returning the equipment all a result of their mistakes.When I arrived in December I was told the only way to restore the system was to put through a full payment and within 5 days I would get credit for the false charges.I was told the association account and comcast account for internet had to be separate out by a specialist so I agreed. I was provided with a ticket number and was confident that I could trust Comcast. Five days later, nothing. I’m still fighting this. South Florida has the most inept, inconsiderate, uneducated Resolution Supervisors. They leave messages for me to return calls but their mailbox is full. After 8 attempts I called Corporate Pa who referred it back to Florida. I am a handicapped 70 year old and more importantly a customer for 40 years. I was called a liar because there was no record of an extension, there was no evidence of an incorrect mailing address (I’ve sent the proof from their records); they didn’t even check.
    I’m not a stockholder so I can’t applaud the way you make money. I’ve had problems with Comcast over the years but not like this. I was accused of having equipment I didn’t have. I am not trying to usurp your company, I am only trying to be treated with some respect and being made to feel like a liar and a cheat. I need a refund more than your corporation does and I would’t resort to the methods comcast’s supervisors use against customers. Where is your corporate responsibility or have you resorted to the dark side too?

    Like or Dislike: Thumb up 3 Thumb down 0

  2. Back in November called to cancel and a women who answered talked me into a package deal with cable for 96.64 a month .told me I wound get a box in 7 days well 7 days came and gone called back and was told the I was lying about what I was told about the cable so I got a little upset and not only that after that I was told I would get the box in 7 more days well never got the box .I called to cancel and was given the run around I got a bill for 113.46 was told my bill would only be 93.42 with fees and now I got a bill for 136.58 the reason I called in the first place was the let Comcast know I could not afford that kind of high bill .why lye to your customers I have been a customer with Comcast for 20 years .I wanted to stay with Comcast but I’m realizing that every time I call everyone I talk to don’t know anything about this issue.I have phone and Internet with Comcast and the person on the phone did not even know my phone number to call me back in should of been in front of him on the computer. I find it hard to believe with all these sales going on I could not get a deal I had last year wish was only 96.64 after fees after all these years with your company.

    Like or Dislike: Thumb up 2 Thumb down 0

  3. I’ve been in contact with Comcast since the first day of service only to get offered more expensive services because my smaller package didn’t use as many resources so an upgrade would do the trick to give me the services. Well it only made them worse and the problem is Comcast is monopolized in my area and no direct competition or I would have left by now. It has come down to less then half the speeds I’m subscribing to or less, channels coming in bad, and features like On Demand not working at all or not properly. So disappointed, wish there was a better alternative.

    Like or Dislike: Thumb up 3 Thumb down 0

  4. Unfairly terminated after nineteen and a half years of dedicated service. The moment I mentioned a possible Health Problem , Company terminated me within three hours. No response from corporate HR department. Does Comcast care about Employees or there Health or family? I just lost my house and family.

    Like or Dislike: Thumb up 4 Thumb down 0

  5. We have called three times to get a refund for over-drafted fees incurred due to inability to process payments timely . ticket no. 040613420. The fax no given by john did not work . then nash in phillipines said he did not have fax no.and all spvsrs were in a meeting. no help again.
    Then 3rd call we got hung up on asking for a billing fax no or cust service. Then the csr called back twice and hung up twice after george answered .
    Our request is for 74 . dollars to include fax fees .
    I don’t understand how no one has a valid fax no.when asked for it.
    Your help is appreciated .
    You are corporate. I have faxed seven pages to the 215 fax no.for someone to check our requeat out.
    Thank you , Deborah Stephens

    Like or Dislike: Thumb up 1 Thumb down 1

  6. To whom concern, here in Miami is the second time that your technitians do not show up to an appoinment, and not even a courtesy phone call, the lack of care that Comcast show to their customer is unbelievable, I have many years paying your bills on time ,but it looks that nobody cares there.

    Like or Dislike: Thumb up 3 Thumb down 0

  7. Not that your rates are not high enough…now I have to pay for your employees to protest President Trump’s policies. My contract expires in December, I will not be renewing.

    Like or Dislike: Thumb up 3 Thumb down 0

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