Uber Customer Service Phone Number

Uber Customer Service Phone Numbers and Contacts.

See all Uber contacts, phone numbers, email addresses and corporate office mail Addresses here.

Learn about the various Uber Customer Service options available to drivers and to riders.

Share your Uber complaints, tips or experiences.

What is Uber?

Uber Technologies Inc. is an American online transportation company, that operates the Uber mobile “app”. With the Uber App, customers can submit a trip request, a private “taxi” ride, and the app automatically sends the nearest Uber driver to pick up the costumer.

Uber drivers use their own personal cars. The Uber service is available in 66 countries and 507 cities worldwide, so far. Uber is headquartered in San Francisco, California.

Uber Phone Numbers.


 

Uber is notoriously hard to get a hold of over the telephone. The company is actively discouraging phone calls, so do not be surprised, if you are met with a recorded message, when calling these numbers. Instead, use the Uber In-App Support.

Uber Emergency phone number (USA) is 1-800-353-8237  (1-800-353-UBER)

The above number is used for medical and police emergencies only!

Uber Customer Service phone number: 1-415-986-2104

Uber Customer Support Info Number: 1-415-801-4068

Uber Headquarters Phone Number: 1-866-576-1039

Uber App Contact.

The fastest way to contact Uber, however, is through the Uber App customer service. Use the trip support link in the app to contact Uber. You can choose between 12 catogires, including “I lost an item” or “I had an issue with my driver.”

Question usually answered in less than an hour.

You can download the Uber app from iTunes or Google Play.

Uber Online Email Support.

Uber’s online support include an Email Form, where you can submit an complaint about an Uber trip or service.

The Email Form can be found here.

Uber used to have a customer service email address at: support@uber.com, but this email address has been phased out.

Instead, drivers and passengers are requested to report everything from lost bags to bas service inside the Uber App.

Uber Twitter Customer Service.

If you about complaint, question or issue about the Uber service or app, then you can also contact the company on Twitter. Their Twitter account page address is www.twitter.com/Uber_Support

Tweet your issue to their handle: @Uber_support.

If your issue is about a ride, then please submit the ride details.

Uber Mail Address.

The Uber Corporate Address is:

Uber

1455 Market St #400, San Francisco, CA 94103

United States

Uber Live Chat.

You can chat with aused to be able to chat with an Uber representative by visiting the Uber Chat page on t.uber.com/chatwithus. However, as of 2016 the chat service has ben discontinued.

Uber Drivers Community.

The Uber Driver’s (Partners) community forum can accessed here.

This website, Ubermovement.com, also supplies local information for new or aspiring drivers and has dedicated pages for many different countries and cities.

How much does an Uber Driver earn?

The average pay per hour for Uber Partners/Drivers vary from city to city and from country to country.

In the USA, the average Uber driver makes approximately $19 an hour. In Los Angeles, drivers make $20-$25 an hour, while drivers in New York take home more than $30 an hour. On average, full-time Uber drivers make approximately $40,000 a year in the US after commission, fuel expenses and taxes.

In London, United Kingdom the average driver makes around £36000 a year before taxes and expenses and £20-25000 after taxes.

How Much Does Uber Cost?

An Uber fare is calculated based on:
Base fare – A flat Starting fee
Cost per minute – Charge per minute, once you enter the ride
Cost per mile – Charge per mile
Booking Fee  – A flat fee

The fare is then calculated like this: Base Fare + (Cost per minute x time in ride) + (Cost per mile x ride distance) + Booking Fee = Your Uber Fare. Uber rates vary depending on the typeof car also: UberX, XL, UberSelect, Black Car,and SUV. The base fare, cost per minute, and cost per mile can likewise be different from city to city. Lastly, please note that Uber charges more during work commute times, from 7am to 9am and 4pm to 6pm.

Uber Fare Estimator.

Use the Uber Fare Estimator, to get an idea of the costs, before you book your ride.

Fare Example for major American cities in 2016:

Base Fare Cost per minute Cost per mile Booking Fee Minimum
UberX $0 $0.15 $0.90 $1.65 $5.15
UberXL $1 $0.30 $1.55 $1.65 $7.65
UberSelect $5 $0.40 $2.35 $1.65 $10.65
UberBlack $8 $0.45 $3.55 n/a $15
UberSUV $15 $0.55 $4.25 n/a $25

 

Uber Resources.

Uber San Francisco

Uber San Diego

Uber New York (NYC)

Uber Los Angeles

Uber Miami

Uber Chicago

Uber on Facebook

Uber Support on Twitter

Uber Help Page

Uber Driver Login

Uber Rider Login

Please share your Uber experiences or Uber complaints in the comment section.

Uber Customer Service Phone Number
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9 Comments on Uber Customer Service Phone Number

  1. As a person trying to sign up to do deliveries, i have found the app and website don’t work well together and that customer support to get sign up issues resolved is awful.
    They dont really read your questions or perhaps they don’t speak English and are poorly translating. But in the end I never get my questions answered.
    To complicate matters when you respond to their answer. You dont get the same person and the new person doesn’t read the history of the problem and you have to start all over again.
    Definitely awful. So far unable to get fully registered.

    Like or Dislike: Thumb up 0 Thumb down 1

  2. I ordered an Uber to go to the airport in Toronto Ontario. When the fee came up on the screen it said it would cost $28. I took the car because it was a good price.
    After getting out of the car I gave the driver a ten dollar tip as I thought it was a good price and wanted to thank him. At the airport while waiting to check in my bags I connected to the airport wifi only to find out I was charged $5 & $60 for the trip!! I am still trying to resolve this. I have been taken advantage of by Uber because I was flying out of the city. I have no number to call and not only have I been told that they have resolved it, they have taken a further $28 out of my account. All I wanted was a refund because I have been misinformed and overcharged (which is theft) and lied to multiple times. I am taking this matter further and will never use Uber again.
    They advertise that they are cheaper than taxicabs which is false advertising, I have have been charged for trips I did not make and I was overcharged for a trip that should have cost $28

    Like or Dislike: Thumb up 2 Thumb down 0

    • I also got ripped off by Uber, as my ride was estimated at 2.99 then got $9.20 taken out of my account for a 2 mile ride! Using lyft from now on.

      Like or Dislike: Thumb up 1 Thumb down 0

  3. My uber driver expected a to for assisting my with my bags and due to not recieving it, he claimed that his car needed cleaning from my dog. My dog didn’t even slobber in his car and if he had a problem when transporting an animal be should have refused the trip. A $16 ride is now $96 and we are fighting this.

    Like or Dislike: Thumb up 0 Thumb down 0

  4. I’m getting unsolicited text spam messages from uber I want it to stop but no way to contact uber by phone. Ive submitted emails no response facebook messages no response

    Like or Dislike: Thumb up 1 Thumb down 0

  5. I recently signed up to do Uber bicycle deliveries. I made a delivery to Brooklyn from Manhattan.

    In their video, it says simply contact them for long trips and they will adjust the rate. I traveled 11 miles and they refuse to acknowledge the adjustment.

    Also, I have to be vigilant about checking my fares. They always seem to “forget” adding the correct boost amount or at all!

    Anyone else having this problem?

    Like or Dislike: Thumb up 1 Thumb down 0

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