McDonalds Customer Service Phone Number

McDonalds Customer Service Phone Numbers.

If you have a complaint, a question or if you are seeking information about McDonald’s products, then there are several ways to contact their customer service department.

McDonalds Customer Service Phone Number.

McDonald’s primary Customer Care phone Number is:

1-800-244-6227

The average waiting time is 3 minutes.

The call center hours are: 7am-7pm CST, 7 days a week.


 

McDonald’s have an extensive Help Page, that lists questions and answers to most of the questions that you may have.

McDonald’s Customer Service Address.

If you want to contact the USA customer service department in writing, then write to:

McDonald’s Corporation
2111 McDonald’s Dr.,
Oak Brook, IL 60523, USA

How to complain to McDonald’s.

If you want to complain about a meail or product, then your first port of call should always be your local McDonald’s restaurant, where you bought the meal. Ask to speak to the manager, and the issue can usually be easily resolved. Often, you will be offered a replacement meal.

If you want to speak to customer service, then call 1-800-244-6227. Press 1 and then say “its something else”, then say “It’s none of these”.

McDonald’s is also very active on Twitter, and if you contact them through this channel, they usually respond quickly.

Tweet your issue to:

@McDonalds

For customer service, tweet to @Reachout_mcd.

For global questions, please tweet to @McDonaldsCorp.

McDonalds Resources.

Find Local Jobs at McDonalds

McDonalds Contact Us-USA

McDonalds Contact Us-UK

McDonalds Investors Relations

McDonalds International Websites

McDonalds on Facebook

McDonalds on Twitter

Please share your experiences with McDonalds Customer Service Department, in the comment section.

McDonalds Customer Service Phone Number
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4 Comments on McDonalds Customer Service Phone Number

  1. I was on drive thru and didnt know it was close to closing time. I was deciding what i wanted and the lady on drive thru told me to hurry up because they had 3 minutes to close. Really rude
    Hemet Mcdonalds, in front of mall

    Like or Dislike: Thumb up 0 Thumb down 0

  2. This is like the #10 email ,many phone call and I dont resive a solucion …on dec 21 I eat a big mac 1/2 whit the bread mold ..I was in the hospital for poison food..when I try to talk whit the manager he refused.they dont return my money …and I dont have an answer……I have the receive and foto and the hamburger to proof..

    Like or Dislike: Thumb up 1 Thumb down 1

    • Sonia, this is like the #10 email ,many phone call and I dont receive a solucion …on dec 21 I eat a big mac 1/2 whit the bread mold ..I was in the hospital for poison food..when I try to talk with the manager he refused.they dont return my money …and I dont have an answer……I have the receive and foto and the hamburger to proof..store 5908 w.manchester ave los angeles ca 90045 …store # 33995

      Like or Dislike: Thumb up 1 Thumb down 0

  3. My order number is 326 of the seal from store 78 in villa park ill. I bought 1 sau egg McGriddel and my complain is that they made my sandwich wrong instead of sausage they gave me beacon and I called 5 Times to report the complain and they did not respond to me once that why I’m doing this complain in this message

    Like or Dislike: Thumb up 0 Thumb down 0

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