We have prepared this page to help you find information about FedEx, its leadership team, the company’s history, the headquarters contact details, customer service phone numbers and other useful resources about FedEx’s various departments.
FedEx (an abbreviation of Federal Express) is a courier company that operates in more than 220 countries. The company’s origins can be traced back to 1971, when it began offering express airfreight services within the US. International operations began in 1984.
Over the years, FedEx diversified its portfolio and began offering supply chain, express, ground and business services via its subsidiaries.
At the time of writing, FedEx had more than 1,800 locations in the US alone and offered express mail, freight forwarding, logistics, and international post delivery services.
FedEx Corporate Office Contacts.
Use the details listed below to contact the FedEx corporate office in Memphis:
FedEx Headquarters Phone Numbers:
+1-800-463-3339 (Customer Relations)
FedEx Headquarters Switchboard Hours:
Monday to Friday, from 9 a.m. to 5 p.m. (Central Time Zone)
FedEx Headquarters Fax Number:
FedEx World Headquarters Address:
Fedex Corporate Office
7900 Legacy Dr, Plano, Texas 75024
FedEx Corporate Office Customer Relations.
FedEx Customer Relations
3875 Airways, Module H3
FedEx Office Corporate Office Address.
FedEx Office Customer Relations
7900 Legacy Drive
Plano, TX 75024
FedEx Customer Relations Address.
FedEx Customer Relations
3875 Airways, Module H3
FedEx U.S. Billing Inquiries.
FedEx Corp. Revenue Services
3965 Airways, Module G
Memphis, TN 38116
Phone Number: 1-800-622-1147
FedEx Freight Headquarters Address.
1715 Aaron Brenner Drive
FedEx Executive Team.
This is the complete list of key leadership personnel at FedEx.
- Frederick W. Smith, President and Chief Executive Officer
- Alan B. Graf, Jr., Executive Vice President & Chief Financial Officer
- Christine P. Richards, Executive Vice President, Secretary & General Counsel
- Robert B. Carter, Executive Vice President (FedEx Information Services) & Chief Information Officer
- T. Michael Glenn, Executive Vice President (Market Development & Corporate Communications)
FedEx Board of Directors:
- Frederick W. Smith, Chairman of the Board
- James L. Barksdale
- John A. Edwardson
- Marvin R. Ellison
- John C. Inglis
- Kimberly A. Jabal
- Shirley Ann Jackson
- R. Brad Martin
- Joshua Cooper Ramo
- Susan C. Schwab
- David P. Steiner
- Paul S. Walsh
FedEx Careers and Jobs.
Job seekers who are considering joining FedEx can browse through the job listings available from the company’s Careers page.. Here you can view job opportunities at different FedEx divisions, including Express, Freight, and Ground.
FedEx jobs in the United States and Canada can also be viewed at the company’s LinkedIn jobs page, where you can view vacancies available at the Memphis headquarters.
How to complain to FedEx.
To file a complaint with FedEx, you will need to contact the Customer Support team. You can get in touch with them by writing to: FedEx Customer Relations Department, 3875 Airways, Module H3, Department 4634, Memphis, TN, 38116.
Another way of filing a complaint is to fill in the FedEx Customer Support email form. If you have question or concerns about an existing FedEx Express or FedEx Ground order, then you can use the email form here.
Help with complaints is also available via Twitter by tweeting at their support handle @FedExHelp.
Fedex Customer Service Phone Numbers.
FedEx USA and Canada Customer Service Phone Numbers.
- FedEx Customer Service phone number: 1-800-463-339 (1.800.GoFedEx).
- International customers, please call on +1-800-247-4747.
- U.S. TDD (Telephone Device for the Deaf) Services: 1.800.238.4461
- Hearing Impaired Relay Desk: 1.800.464.0709
- US Billing 1.800.622.1147
- US Billing 1.800.548.3020 (Fax)
- U.S. FedEx Express Freight Services (shipments over 150 lbs.): 1.800.332.0807
- Cargo Claims Inquiries: 1.800.463.3339
- FedEx Freight Customer Support U.S. 1.866.393.4585
- FedEx Freight International 1.866.393.4685
- FedEx Freight Technical Support 1.800.435.7949
- FedEx Freight Volume Services 1.888.465.5646
- FedEx Trade Networks 1.800.249.2953
- Trade & Customs Advisory Services and World Tariff:s 1.866.268.7602 or 1.901.818.7775
- FedEx Expedited and Extra-care Handling:
Surface Expedite North America 1.866.274.6117 Toll-Free
Air Expedite Worldwide 1.866.551.4033 Toll-Free
White Glove Services U.S. and Canada 1.866.280.1810 Toll-Free
European Customer Care Contact Numbers and Emails.
- Austria 0800 123 800 firstname.lastname@example.org
- Belgium 02 752 75 75 email@example.com
- Czech Republic 800 1 33339 firstname.lastname@example.org
- Denmark 70 233 332 email@example.com
- Estonia 8002345 firstname.lastname@example.org
- Finland 010 800 515 email@example.com
- France 0825 886 887 (0.15 EUR TTC/mn) firstname.lastname@example.org
- Germany 01806 111 800 (20 cents per minute from a German landline. Mobile rate max. 60 cents per call.)
- Hungary 06 40 980 980 email@example.com
- Ireland 1800 535 800 firstname.lastname@example.org
- Italy Regular 199.151.119 (0.10 € / min, VAT included)
Outside of Italy +39 02-18.104.22.168 email@example.com
- Latvia 80005300 firstname.lastname@example.org
- Lithuania 8800 20200 email@example.com
- Luxembourg 8002 35 55 firstname.lastname@example.org
- Netherlands 0800 0222 333 email@example.com
- Norway 63 94 03 00 firstname.lastname@example.org
- Poland 801 002 800 or 22 211 80 00 (for mobile phones) email@example.com
- Russia 7 495 788 8881 firstname.lastname@example.org
- Spain 902 100 871 email@example.com
- Sweden 0200 252 252 firstname.lastname@example.org
- Switzerland 0848 1 33339 (0.08 CHF./min from a Swiss landline; mobile charges depend on provider) email@example.com
- United Kingdom 03456 07 08 09 firstname.lastname@example.org
FedEx Middle-East Customer Service Phone Numbers and Emails.
- Bahrain 973-17-334448 email@example.com
- India 1 800-22-6161 firstname.lastname@example.org
- Israel 1-700-700-339 email@example.com
- Kuwait 965-1802233 firstname.lastname@example.org
- Saudi Arabia 800 246 44 44
+966 12 232 99 99 (for international callers) SaudiArabia@fedex.com
- UAE 800 33339 Outside of UAE +971-4-2994440 email@example.com
FedEx Africa Customer Service Phone Numbers and Emails.
- South Africa 27-11 923 8000 firstname.lastname@example.org
- For all other African countries, please find a contact phone number on the country homepage.
FedEx Asia Customer Service Phone Numbers.
- Australia Toll Free 13-26-10 Regular +61132610
- New Zealand Toll Free 0800-733339 Regular +6492565382
- Indonesia Toll Free 0 800 1 888 800 Regular 6221 75998800
- Papua New Guinea 675 325 9788 Regular 6753214606
- Fiji 679 722 933 Regular 6796722933
- New Caledonia 687 286 125 Regular 687777616
- Vanuatu 678 27 653 Regular 67823991
- French Polynesia 689 453 645
- American Samoa 684 699 5701 Regular 001 684 6995701
- Cook Islands 682 23361
- Hong Kong (852) 27303333
- Macau (853) 703333
- Peking Toll Free 400 886 1888 (Mobile phone user) Regular 8610 6464 8855
- Shanghai Toll Free 400 886 1888 (Mobile phone user) Regular 8621 5257 4620
- Guangzhou Toll Free 400 86 1888 (Mobile phone user) Regular 8620 8763 2866
- Malaysia Toll Free 1800-886363 Regular +603 7721 1388 Skype +603 7721 1388
- Singapore Toll Free 1800-7432626 Regular (65) 67432626
- Thailand Toll Free 1782 Regular 6622298900
- Cambodia 855 23 426 931 Regular 855 23 211278/216712/215436
- Vietnam Toll Free 1800 585835 Regular 848 3948 0370
- Ho Chi Minh 848 200 747
- Hanoi 8448249-054
- Myanmar No FedEx Service
- Japan Toll Free 0120-003200 Regular (81) 43-298-1919
- Korea Toll Free 080 023 8000
- Philippines 632 855 8484
- Taiwan Toll Free 0800-075-075 Regular (886) 2-8181-1912
FedEx Latin America Customer Service Phone Numbers.
- Argentina 011-5411-4630-0300
- Brazil/Sao Paulo 0800 703 3339
- Chile 011-562-361-6111
- Dominican Republic 1-809-565-3636
- Jamaica 1-876-960-9192
- Mexico 011-525-55-228-9904
- Panama 1-507-271-3838
- Puerto Rico 1-787-793-9300
- Trinidad 1-868-645-2579
- Uruguay 011-598-2-628-0100
- Venezuela 011-58-212-205-3333
Other FedEx Resources.
Additional resources, links, and contact details relevant to FedEx can be found below.
- FedEx on Facebook
- FedEx on Twitter
- FedEx LinkedIn
- FedEx on Youtube
- FedEx on Instagram
- FedEx on Google+
- Customer Support Center (includes FAQs and a virtual support assistant service)
- FedEx Resource Center
- FedEx Location Finder
- FedEx Online Tracking Services
- FedEx Custom Critical Solutions
- FedEx Office
- FedEx Freight Solutions
- List of contact details for FedEx offices by region
- FedEx Solutions for Small Businesses
- FedEx Corporate Website
- FedEx Newsroom and Media Requests
- Urgent media requests: Call +1-901-434-8100
- Investor Relations website
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