Bank of America Headquarters.
See the Bank of America Corporate Office phone number, address, email and social media contacts, and learn how to file a complaint with Bank of America.
The entire giude to the BofA Corporate Office can be found at Bank of America Headquarters.
Bank of America Corporate Address:
100 N Tryon St, Charlotte, NC 28202
Map Location:
I HAD TO CHANGE A CREDIT CARD PAYMENT DATE AND ASKED THAT ANY LATE FEES TO BE WAVED, TOLD THAT THIS WAS TAKEN CARE OF AND PAYMENT WOULD BE TAKEN OUT OF MY ACCOUNT ON FEB 9TH,WHICH THEY DID TAKE. CHECK MY FICO SCORE FOUND THAT IT DROPPED 40 POINTS,CAUSE BANK OF AMERICA PUT A 60 DAY LATE ON MY REPORT, I WAS NOT 60 DAY LATE! HAD ARRANGEMENTS MADE WITH THEM FOR PAYMENT AND WAS TOLD THAT EVERYTHING WAS FINE,SO THEY LAID TO ME AND THEY ARE DISHONEST. ALWAYS ON TIME WITH PAYMENTS NEVER LATE AND THE ONE TIME I HAD TO MAKE ARRANGMENTS FOR ONE PAYMENT THEY DID THIS TO ME! I WAS WORKING SO HARD TO GET MY FICO SCORE BACK UP AND LOST 40 POINTS BECAUSE OF THEM. AND THE THING IS THEY DID THIS AFTER THEY GOT THEIR PAYMENT! THEY HAVE RUINED MY SCORE! THEY JUST THREW IT OUT THE WINDOW! WILL BE SWITCHING BANKS DONT WORK WITH DISHONEST COMPANYS!
To Whom It May Concern:
I just spoke with a customer service rep and a manager at your banking institution and I am requesting an overdraft fee reversal. My situation is I had an outstanding check that afterhours when I checked it had not gone through on my mobile banking app. I got $8 worth of gas to make it home and knew if the check didn’t clear yesterday it would today when my payroll check comes through so I thought that I would be safe in that regard. Well, today I checked my account and sure enough my payroll check came through and other transactions were processing. I get a notice at noon that I have an overdraft fee. I looked at my account and based on what I see there was no overdraft fee. I have attached screen shots showing that my balance was not overdrawn on 2/14. Mysteriously the check is showing on the screen shot, but was not showing as of 6 pm yesterday evening. I am asking for a reversal. I can’t afford a $35 fee. I use every penny for my children’s lunch, my groceries and gas. I just simply cannot afford this hit. Please, help me recover these funds.
Respectfully,
Anita
Last week I called the home loan department to renew my equity line of credit. The gentleman was very nice and told me I could do that and that since I had never missed a payment he could even get me a 2.9% interest rate. He couldn’t have been nicer so then he asked me if my home was ever on the market and I said yes and that we took it off the market in November because I had to have a hip replacement operation and then he told me the bad news. I could not renew this loan because I had the house on the market six months before I wanted to renew this loan. He said the rule was six months before and six months after. I asked why and he said it was because the bank was paying all the fees. So then he sent me to a department where I could now pay back $939.79 back for the next 15 years. I asked if she really wanted to foreclose on my house and she said foreclosure takes a long time to happen. Today I called back and spoke to another gentleman and asked where in my loan documents was the section where it stated that I could not put the house on the market six months before and six months after renewing this line of credit. He said it is not in the document; it is just bank policy. Well now I am getting penalized for bank policy that I knew nothing about. I even asked if I could pay the fees up front and he said no. This hardly seems fair. I knew nothing of this policy. It should have been in writing but it is not and therefore should not be able to be used against me. My husband is very sick. He has COPD and has to be near his oxygen at all times. We are trying to sell our home because the steps in our house are just about killing my husband. Our kids are all gone and married and the house is too big and my husband can not do the maintenance any longer. We have to hire people to take care of our house and that is not cheap either and now BOA wants to take away my house. I know I will never get satisfaction from this email but maybe it will make me feel better. It’s really true what people say about these big banks. I think it’s time to do business with a small hometown bank.